White Paper: Complement Employee Self-Service With Hands-On Training

From gas pumps, to grocery stores, to banks, customer self-service has become part of our everyday lives. It has also taken root in corporations worldwide, forcing employees to help themselves to installations, learning programs, benefits administration, and more. But with user adoption of these enterprise self-service systems often falling short of productive levels, some hands-on training from human mentors should be tapped to encourage self-sufficiency and system ROI.

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